Privacy Policy

EntityIntent ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website at entityintent.com and our AI search visibility platform (collectively, the "Service").

By accessing or using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of the Service.

2.1 Information You Provide

• Account information: name, email address, and password when you create an account.
• Billing information: payment details processed securely through Stripe. We do not store your full credit card number.
• Business information: brand names, website URLs, competitor details, and prompts you configure for citation tracking.
• Communications: any messages or feedback you send us.

2.2 Information Collected Automatically

• Usage data: pages visited, features used, session duration, and interaction patterns.
• Device data: browser type, operating system, screen resolution, and device identifiers.
• Log data: IP address, access timestamps, referring URLs, and error logs.
• Cookies: see our Cookie Policy for details.

We use your information to:

• Provide, maintain, and improve the Service.
• Process transactions and manage your subscription.
• Run citation tracking, gap analysis, and AI visibility audits on your behalf.
• Send service-related notifications (e.g., monitoring alerts, billing confirmations).
• Respond to your requests and provide customer support.
• Analyze usage trends to improve product features and user experience.
• Detect, prevent, and address security issues and abuse.

We do not sell your personal information. We may share data with:

• Service providers: third-party vendors that help us operate the Service (e.g., Stripe for payments, cloud hosting providers).
• AI platforms: we send prompts (not personal data) to AI search engines to measure citation visibility. These queries do not contain your personal information.
• Legal compliance: if required by law, regulation, legal process, or governmental request.
• Business transfers: in connection with a merger, acquisition, or sale of assets, with appropriate confidentiality protections.

We retain your personal information for as long as your account is active or as needed to provide the Service. Audit reports and tracking data are retained for the duration of your subscription. You may request deletion of your account and associated data at any time by contacting us.

We implement industry-standard security measures including encryption in transit (TLS), encrypted storage, access controls, and regular security reviews. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information.
• Object to or restrict certain processing activities.
• Data portability — receive your data in a structured, machine-readable format.
• Withdraw consent at any time where processing is based on consent.
• Lodge a complaint with a supervisory authority.

To exercise these rights, contact us at the address below.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

The Service is not directed to individuals under 16 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information promptly.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the revised policy.

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

EntityIntent
Email: [email protected]